Privacy Policy

Privacy Policy for Rustic Flitch, part of The Rustic Dish Ltd

Effective Date: 01/06/2023

At Rustic Flitch, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights and choices regarding your personal data.

  1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us when you visit our website, make a purchase, or interact with our services. This information may include:

  • Name, email address, postal address, and phone number.
  • Payment information, such as credit card details or PayPal account information.
  • Account information, including username and password.

1.2 Non-Personal Information: We may also collect non-personal information about your interaction with our website and services. This information may include:

  • Device information (e.g., IP address, browser type, operating system).
  • Log data (e.g., pages visited, time spent on our website).
  • Cookies and similar technologies (please refer to our Cookie Policy for more information).
  1. Use of Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling orders.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, shipping notifications, and updates.
  • Managing your account and preferences.
  • Personalizing your experience and improving our website and services.
  • Analyzing trends and statistics to enhance our offerings.
  • Complying with legal obligations.
  1. Information Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you (e.g., payment processors, shipping companies). These service providers have access to personal information solely for performing their functions and are obligated to maintain its confidentiality.

  • Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

  1. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

  • Access, update, or delete your personal information.
  • Object to or restrict the processing of your personal information.
  • Withdraw consent for processing your personal information.

Please contact us using the information provided below to exercise these rights or if you have any questions or concerns regarding our privacy practices.

  1. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly remove the information from our records.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be indicated by the "Effective Date" at the beginning of the policy. We encourage you to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at:

Rustic Flitch Address: Islay House, Lynderswood Business Park, Braintree, Essex CM77 8JT. Email:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.